Returns & Refunds Policy
At Michael Angelo's, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your order. Due to the perishable nature of our items, we offer replacements or refunds for any products that arrive damaged or do not meet our freshness standards.
Contact Support
Email our customer care team within 24 hours of delivery with your order number and details regarding the issue.
Provide Documentation
Attach clear photographs of the packaging and the specific product concerns to help our quality control team assess the claim.
Review Process
Our team will review your request within 2 business days to determine if a refund or a replacement shipment is appropriate.
Resolution
Once approved, we will either initiate a refund to your original payment method or ship out a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing